Shipping Policy

RICHARS
Website: richars.store
Support: richars.support@gmail.com

This Shipping Policy applies to orders placed at richars.store.

RICHARS currently sells and ships products to customers in the United Kingdom.

Products are shipped through our third-party suppliers and logistics partners. RICHARS does not ship products from its customer support or administrative address.

Order processing time: 2 to 4 business days.

Estimated delivery time: 7 to 14 business days after processing.

The total estimated delivery time is generally 9 to 18 business days from the date the order is placed. Business days do not include weekends or public holidays.

Orders containing more than one item may arrive in separate packages. Items may also have separate tracking numbers.

Shipping delays may occur due to customs processing, carrier delays, weather conditions, holidays, incorrect shipping information, or other circumstances outside RICHARS's direct control.

Any import duties, taxes or other import-related charges that are not collected at checkout and are legally payable on delivery may be the customer's responsibility.

Customers must provide a complete and accurate shipping address at checkout. RICHARS is not responsible for delivery issues caused by incorrect or incomplete address information provided by the customer.

Once an order has been dispatched, tracking information will be provided when available.

If an order has not been delivered after the maximum estimated delivery timeframe, please contact our support team at richars.support@gmail.com and include your order number so we can investigate.

Contact

For any questions about shipping or your order, please contact:

RICHARS
Website: https://richars.store
Email: richars.support@gmail.com